Morgan James

Let's connect the dots together.

Morgan is an insights leader who helps organizations decode public opinion and digital behavior with precision and imagination. She has more than 13 years of audience research experience specializing in narrative intelligence. She thrives at using advanced analytics, NLP, and LLMs to turn what people say online into actionable strategies that shape brand storytelling, market positioning, and executive decision-making.At PSB, Morgan led an inventive social intelligence team that earned recognition as 2024 finalists for The Marketing Research and Insight Excellence Awards alongside their client Microsoft. She was named an Insider 50 Pioneer by The Social Intelligence Lab for her innovative approaches. Morgan has presented thought leadership at Trends Summit, The Quirks Event, The Social Playbook, and CampaignTech.Her voice of the customer career began in the startup circles of Philly and Seattle, where she helped correlate behavioral and thematic consumer data for clients including Nestlé, Janssen, eBay, Viking Cruises, Entergy, Intellectual Ventures, Daiichi Sankyo, and elected officials. She was recruited as a founding member for a geo-targeting social analytics firm serving clients like the Dallas Cowboys and Made in America Festival.Morgan holds a B.S. from Cornell University's Dyson School of Applied Economics & Management and brings a sharp, creative lens to every challenge. She is a proud Philadelphian, lifelong Eagles fan, current board member of After-School All-Stars Puget Sound, and published writer with bylines in The Huffington Post and JUMP Magazine.

• LinkedIn
• X
• Globe